Privacy Policy - fjord-stoat

Introduction

fjord-stoat operates fjord-stoat.tech and provides culinary education services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

Register for cooking classes or workshops
Book private chef services
Contact us via email or contact forms
Subscribe to our communications

This information may include your name, email address, dietary requirements, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

How We Use Your Information

We use the information we collect to:

Process your bookings and provide our culinary services
Send you confirmations, updates, and administrative messages
Respond to your inquiries and provide customer support
Improve our website and services
Send you marketing communications (with your consent)
Comply with legal obligations

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

Contract Performance: Processing necessary to fulfill our services to you
Legitimate Interests: Operating our business, improving services, and marketing
Consent: When you've given explicit consent for specific purposes
Legal Obligation: Compliance with applicable laws

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

Service Providers: Third parties who perform services on our behalf (payment processing, email delivery)
Legal Requirements: If required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Booking information is typically retained for seven years for accounting and legal purposes. Marketing communications data is retained until you unsubscribe.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

For more information, see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 47 Rye Lane, Peckham, London SE15 5EW, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.